For general inquiries, you may call the P-EBT hotline at 304.756-KID1 (5431).

Hours of operation: Monday-Friday 8:00 a.m. – 4:45 p.m.

If you have a question or concern that needs additional attention, you may call 304.558.2709 or submit your comments at

Locations and contact information for DHHR Field Offices: DHHR Field Offices

Office of EBT Services