To accept any SNAP benefits, including P-EBT, retailers need FNS certification. The state of West Virginia is not involved in the FNS application and merchant certification. However, we are happy to answer questions and provide guidance. You can find more information at www.dhhr.wv.gov/ebt
FNS works with qualified stores (also known as retailers) to
- Certify the store to accept SNAP benefits,
- Monitor SNAP stores to ensure they follow Program rules,
- Withdraw or disqualify SNAP stores that have broken the rules or no longer qualify to accept SNAP benefits.
Use the interactive map to locate other retailers in your area.
If your store is not currently approved to accept SNAP, review the general requirements to find out if your store might be eligible. Training materials, which explain Program rules and requirements, are available for you to review as well. Familiarize yourself with how SNAP benefits can be used, then apply to accept benefits: https://www.fns.usda.gov/snap/apply-to-accept
Applying to become a SNAP retailer is an important decision. FNS works closely with retailers to fight fraud and to limit the errors retailers may make through lack of training, attention to basic instructions, or poor supervision. These errors could result in losing your permit or facing more severe penalties.
All certified merchants will need to obtain point of sale equipment ask their current ACH processor if the current point of sale equipment can be configured to accept EBT benefits. The state EBT transactions are processed by Fidelity Information Services, LLC (FIS). For newly certified merchants who need an EBT processor, FIS is one option. There are other Third-party processors that can also provide EBT transaction support. Each merchant is responsible obtaining EBT point of sale equipment.
If you have any questions, contact the SNAP Retailer Service Center at 1-877-823-4369.