Card Activation Notice

As cards are being distributed to eligible families, some are experiencing issues with card activation.

You may call the WV P-EBT hotline at 304-756-5431 or email WVPEBT@k12.wv.us for assistance.

Please be advised there is currently a high volume of requests for assistance and you may experience a delay or extended wait time. Your request for assistance is important and will be answered as quickly as possible.

Each month DHHR will send a new benefit letter to families that contain important information regarding your case and can help you when using your card.”

Important Information!

  • DHHR will start to mail eligible P-EBT households letters the week of March 22, 2021.
    • These letters will have information about benefit levels and card activation instructions.
    • This letter will NOT contain student P-EBT cards.
    • This letter will contain each student’s case number. You will need to keep this information in order to activate your child’s card when you receive it.
  • P-EBT cards will be mailed separately in a Sioux Falls, South Dakota return address envelope.
  • West Virginia households with eligible schoolchildren should expect to receive their P-EBT cards before the end of April 2021.
    • Cards will be delivered to eligible schoolchildren during the month of April.
    • Households throughout the state will receive the cards at varying times. Someone you know might get their card before yours reaches you.
    • Delays related to the U.S. Postal Service or COVID-19 in general may impact card delivery.
    • Please keep these cards. Do not destroy or throw them away. Future benefits will be loaded onto them.

Thank you for your interest in WV P-EBT. While there may be some similarities to the spring 2020 program, there are new federal rules and guidelines to share.

Unfortunately, once again, not all children in West Virginia will qualify for P-EBT. These rules are determined by Congress and the USDA.

P-EBT for the school year 2020-21 has the following guidelines:

  1. Students must be enrolled in a school that participates in the National School Lunch Program.
  2. Students must qualify for free or reduced-price school meals or attend a school where everyone eats school meals for free due to the Community Eligibility Provision (CEP).
  3. Students cannot receive benefits for days they are in-person at school. Only remote or virtual school days can be used when calculating benefit levels.

Please note: All West Virginia public schools are providing meals without cost or application this school year due to special emergency waivers from USDA.

This does not mean all students will qualify for P-EBT.

Additionally, whether or not a student qualifies for P-EBT, you may still access the meals being provided by your schools.

West Virginia P-EBT Card Information

Please view this brief video to learn more about WV P-EBT. Remember to click the arrows to move the slides forward.

Who qualifies for P-EBT?

P-EBT eligibility is connected to participation in the National School Lunch Program, free or reduced-price school meal status, and the days a student was remotely or virtually attending school.

Congress connected P-EBT with schools that are participating in the National School Lunch Program.  All public schools in West Virginia participate in NSLP – as well as select private schools.

Most public schools in West Virginia are located in an area of high need, and therefore, they participate in another program called the Community Eligibility Provision (CEP). CEP is applicable to public school districts only and does not apply to private schools. Please click here for more information.

Please view this flow chart for a quick resource on whether or not your child may be eligible for P-EBT:

Click on the image to view

Youth Experiencing Homelessness

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Youth in Foster Care

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USDA FNS Non-Discrimination Statement

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.
Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at How to File a Complaint, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

  1. mail: U.S. Department of Agriculture
    Office of the Assistant Secretary for Civil Rights
    1400 Independence Avenue, SW
    Washington, D.C. 20250-9410;
  2. fax: (202) 690-7442; or
  3. email: program.intake@usda.gov.

This institution is an equal opportunity provider.

Declaración de no discriminación del USDA

Los demás programas de asistencia nutricional del FNS, las agencias estatales y locales, y sus beneficiarios secundarios, deben publicar el siguiente Aviso de No Discriminación:
De conformidad con la Ley Federal de Derechos Civiles y los reglamentos y políticas de derechos civiles del Departamento de Agricultura de los EE. UU. (USDA, por sus siglas en inglés), se prohíbe que el USDA, sus agencias, oficinas, empleados e instituciones que participan o administran programas del USDA discriminen sobre la base de raza, color, nacionalidad, sexo, discapacidad, edad, o en represalia o venganza por actividades previas de derechos civiles en algún programa o actividad realizados o financiados por el USDA.
Las personas con discapacidades que necesiten medios alternativos para la comunicación de la información del programa (por ejemplo, sistema Braille, letras grandes, cintas de audio, lenguaje de señas americano, etc.), deben ponerse en contacto con la agencia (estatal o local) en la que solicitaron los beneficios. Las personas sordas, con dificultades de audición o discapacidades del habla pueden comunicarse con el USDA por medio del Federal Relay Service [Servicio Federal de Retransmisión] al (800) 877-8339. Además, la información del programa se puede proporcionar en otros idiomas.

Para presentar una denuncia de discriminación, complete el Formulario de Denuncia de Discriminación del Programa del USDA, (AD-3027) que está disponible en línea en: How to File a Complaint. y en cualquier oficina del USDA, o bien escriba una carta dirigida al USDA e incluya en la carta toda la información solicitada en el formulario. Para solicitar una copia del formulario de denuncia, llame al (866) 632-9992. Haga llegar su formulario lleno o carta al USDA por:

  1. correo: U.S. Department of Agriculture
    Office of the Assistant Secretary for Civil Rights
    1400 Independence Avenue, SW
    Washington, D.C. 20250-9410;
  2. fax: (202) 690-7442; or
  3. correo electrónico: program.intake@usda.gov.

Esta institución es un proveedor que ofrece igualdad de oportunidades.