ServSafe is a registered trademark of the National Restaurant Education Foundation and used under license by the National Restaurant Association Solutions, LLC, a wholly-owned subsidiary of the National Restaurant Association.

ServSafe Manager

ServSafe delivers high-quality training options for every manager. From the classroom to online, this is your food safety training and certification solution. The ServSafe Food Protection Manager Certification is nationally recognized and accredited.

Time: 8 hours
Cost: $100 per person includes training, materials, and testing

Call for information regarding ServSafe online certification. WV HEAT may be able to provide a pre-scheduled proctor for the online exam.

ServSafe Food Handler

Training to meet the needs of line level foodservice employees. Content is directed to the basics of food safety to meet legal requirements.

Time:  1 ½ – 2 hours
Cost: $25 per person includes training, materials, and testing

ServSafe Alcohol

Vital, practical and current responsible alcohol service training. It implements the same approach used in ServSafe. That makes ServSafe Alcohol a smart training solution for every operation. Responsible alcohol service is an issue that touches your business, your customers and your community.

Time: 5 hours
Cost: $50 per person includes training, materials, and testing

West Virginia Welcome

West Virginia Welcome is a half-day training course designed and developed by West Virginians to improve the quality of service that all guests of our Mountain State receive.  West Virginia Welcome provides common sense, proactive training that gives participants the skills necessary to deliver exemplary service to all the state’s visitors and citizens.

Time: 4 hours
Cost: There is no cost for training at this time.

Online Version: West Virginia Welcome can also be completed online at

Time: 45 minutes
Cost: There is no cost for online training.

Guest Services Gold

Your entire guest service team will benefit from this seminar. They’ll learn how to deliver exceptional service and partner with customers, resulting in more repeat business, great word-of-mouth advertising, and increased profitability.

Time: 5 hours
Cost: $300/ class (maximum class size of 25) includes training, materials, and completion certificate

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